Question 1

What's the difference between the Starter, Pro and Ranker plans?

Accepted Answer

Every plan includes GSC analysis, market intelligence and all SEO agents — what changes is the volume:
• Starter → 100 credits, 1 connected site
• Pro → 200 credits, 3 connected sites, team collaboration, brand-trained writing
• Ranker → 400 credits, 10 connected sites, up to 5 team members, priority support

You can swap connected sites anytime, with no limit on swaps.

Question 2

What is a credit, and what can I do with them?

Accepted Answer

Credits are what power each action in ChatSEO — a Search Console analysis, an on-page audit, keyword research, a content brief. Quick tasks cost a little, heavier ones a bit more, and your dashboard shows exactly what each action uses. Each plan's monthly credits are sized for steady, real SEO work, not one-off tests.

Question 3

What happens when I run out of credits?

Accepted Answer

Each plan comes with monthly credits, and unused credits roll over to the next month (up to your monthly allocation). If you need more, you can top up extra credits anytime or move up a plan — you're never hard-blocked mid-task.

Question 4

Can I connect multiple sites or use ChatSEO with my team?

Accepted Answer

Yes. Starter connects 1 site, Pro up to 3 with team collaboration and brand-trained writing, and Ranker up to 10 with a team of up to 5 members (you included) and priority support. You can swap connected sites anytime, with no limit.

Question 5

Can I try ChatSEO for free?

Accepted Answer

You can try ChatSEO free, with 5 free prompts and no credit card. It's enough to connect your Search Console and see real recommendations before you subscribe.

Question 6

Do I need a Google Search Console account to use ChatSEO?

Accepted Answer

ChatSEO works best connected to your Google Search Console — it's free, takes one click, and is read-only. That connection is what lets ChatSEO base every recommendation on your real clicks, impressions and positions instead of estimates.

Question 7

Can I cancel, upgrade or downgrade at any time?

Accepted Answer

Yes. You can cancel, upgrade or downgrade whenever you want. Your plan stays active until the end of your billing period.

Question 8

Is my Search Console data safe?

Accepted Answer

Yes. ChatSEO uses read-only Search Console access — it can't modify your site, and your data is never shared or used for training.

Question 9

Do you offer refunds?

Accepted Answer

Yes. If ChatSEO isn't right for you, message us within 7 days of your first charge, at the end of the trial or on a direct subscription, monthly or annual, and we refund it in full, no questions asked. Later renewals aren't refunded, but you can cancel anytime to avoid them. Duplicate charges and amounts billed by mistake are always made right.

Question 10

What payment methods do you accept?

Accepted Answer

All major credit cards via Stripe. Prices are shown excluding VAT.

Feature	Starter	Pro	Ranker
	Try ChatSEO for free	Try ChatSEO for free	Try ChatSEO for free
Plan basics
Monthly credits	100	200	400
Connected sites	1	3	10
Credit rollover
SEO agents & data
12 SEO agents included
Google Search Console
Google Analytics
Access to market data
Backlink analysis
Weekly SEO reports
AI SEO writer
Auto-publish to CMS
Collaboration & scale
Team collaboration
API & MCP access
Early access to new features
Priority support
Dedicated onboarding call

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